The Prince Charles Cinema's website is a crucial sales tool, bringing in well over £1 million a year, so in creating a whole new site we needed to work with a company that could understand our needs and ensure we maintained (and improved on) the previous performance. Novamedia have been great to work with, creative and very responsive to our needs. It wasn't always easy. With such a complex site and a need to maximise every opportunity, there were a few problems along the way but Dave and Michael helped us ensure a smooth transition. They overcame all obstacles and responded to the functional needs swiftly and effectively. It doesn't look half bad either! This was a big job, and one of vital importance to us. It's pleasing to say Novamedia did a superb job, representing great value, and we and our customers love our new site.
Simon Thomas, Prince Charles Cinema
Our work with Dave and Rob at Novamedia aimed at combining an educational resource for our patients with valuable exposure for our practice. The resulting five videos were directed and produced in good time. Dave and Rob worked with us every step of the way helping with script changes at the start to post production tweaks at the end. The results speak for themselves.
Martin Langdon, Managing Partner, Petts Wood Practice Ltd
What a joy to work with someone who can explain the mysteries of the internet and social media to a complete technophobe in a clear, concise and meaningful way! Throughout the whole design and build process Dave, Rob and Michael were wonderfully patient and understanding, explaining everything with great clarity to ensure we were comfortable with each step. The end result is a fabulous new website that we’re really proud of, and confident we can use to its best effect going forward. I cannot recommend Novamedia highly enough for their consummate professionalism coupled with a friendly and approachable manner. Absolutely first-class!
Carol Cooling, Director, Coolings Green & Pleasant
When we launched our theatre company in 2003 we knew we had to have a first class website. What Novamedia provided was that with bells on. They advised us on the professionalism needed for images, fonts, colour choices and how to structure the whole thing. Throughout the design process they always guided us from the perspective of whoever was looking at it, be they theatre goer, fan of the company or interested browser so that what information was included and how it was presented became utterly perfect. We know this because over the last 12 years we have lost count of the number of compliments we have received: "You’re website is so good, we’re jealous," is a common one. Recently Novamedia upgraded the site to make it tablet and phone friendly and added a whole raft of new design features that make us the envy of the theatrical fraternity in Bath. Dave and his team are first class professionals and they make us look the same.
Darian Nelson, Principal, Playing Up Theatre Company
At Provender Nurseries our website is very important to the daily running of our business, as many of our customers place orders online. To have a clean, concise, easy to use website is paramount to the smooth running of our daily operations. With this in mind Novamedia were called in 2007 to advise and help on expanding our website to become more efficient and user friendly. Since then Novamedia have met our needs and requests in a calm, confident and professional manner. Dave is a pleasure to work with and responds to any request, no matter how large, small or irrelevant it may seem in the same patient and efficient manner as always.
Richard McKenna, Managing Director, Provender Nurseries
Over my long career, I have worked with many companies, but Novamedia stands heads above all the others. Their professionalism and project management can only be described as "the best of the best"
Elizabeth Anne 'Betiayn' Tursi, National Chair, Women in Law Empowerment Forum (WILEF)
We have been working with Novamedia since 1999 and have always found them to be trustworthy, speedy and efficient so when it came to redesigning and rebuilding the original website we had no hesitation in asking Dave and Robert to do it. They really took the time to listen and understand our needs and made many helpful cost-effective suggestions. The new site looks great and is just what we wanted. Thank you for making it so easy and for your continued patience, efficiency and great customer care. BYMT values its long association with you and is looking forward to continuing this relationship for many years to come.
Sue Brown, Head of Administration Bromley Youth Music Trust
Updated testimonial received January 2015 following launch of the new BYMT website:
Website looks amazing and very positive feedback received from all. Thank you all so much for your tireless patience and enthusiasm!
Sue Brown, Head of Administration Bromley Youth Music Trust
Having worked with many development professionals it was a great pleasure to work with Dave at Novamedia and his team. They were responsive and knowledgeable, well organised and were able to put complex issues across to the music team in a language easy for them to understand. Their patience and professionalism helped the music team get everything they wanted from their website and I know they will feel they would use Novamedia again if they have any further requirements.
Karen Biddle, IT Project Manager, West Sussex County Council
We have been doing business with Novamedia for nearly fifteen years now and have nothing but compliments regarding the service that we have received from them over the years. During this working relationship we have worked together on many different projects, including website production, development, email marketing and SEO and have found that they frequently exceed our expectations with regards to the quality of the work produced and the efficiency with which they produce it. We would highly recommend Dave and the team at Novamedia to anyone looking to create a new site or develop an existing one.
Steve Brown, eCommerce Manager Geo. F. Trumper Ltd
Fantastic service, responding quickly to our requests, often at very short notice. So refreshing to deal with someone like Dave Henson, who is straghtforward and expert in his field.
Barbara, FW Berringer
Novamedia scores top marks for service: totally reliable and 110% committed to getting the job done. We’ve worked with Dave and his team for over 10 years and he is our most trusted supplier.
Julie Flexen, Managing Director Munro & Forster Communications
Novamedia created an entirely new website for us that features some 23,000 products available to buy on-line. Throughout the process, they were very helpful and worked through numerous problems that arose. Their attitude to problem-solving is, in fact, one of their main strengths. They calmly worked through issues as they arose and still produced the site to their original estimate. Dave Henson’s clarity of thought extends to the design and layout of the site, which is clear and easy to navigate. We would recommend Novamedia very highly.
Crispin Williams, Director Shaw & Sons Ltd
From conception to design and construction to going live, I was always confident that I was dealing with the right team. Constructive, contributory and responsive, Novamedia helped me achieve the objectives for my new website.
Myles Harrison, Ashley Law Westerham
I first got in contact with Novamedia when we were looking to totally rebuild our website and bring it into the modern world and with Dave's expertise and enthusiasm we were able to have a website that we felt marketed and promoted our business the exact way that we wanted it to. Since then Dave and his team have again rebuilt our site to enable us to not only promote the garden centre but to also sell online, therefore giving us an additional arm to the business. At every stage the Novamedia team have listened to what we want and if there have been obstacles to overcome then they have always come up with solutions. We now have an extremely professional looking website that we are particularly proud of and one that we have a lot of administration control of and with continued involvement from Dave and his team it continues to evolve.
James Evans, Director Ruxley Manor Garden Centre
I had what I thought was an adventurous idea, and Dave and his team at Novamedia made it into reality. I was looking for a personal, local and enthusiastic web designer and I managed to get all three in Dave's team. The structure of my site I thought would be challenging, but the response I always received was "yeah, we can do that". A limited budget but a comprehensive site!
Andy McCartney, Owner Good2Connect
Thanks to Dave and his team for creating a great end product and website that has received lots of praise and positive comments not only from our clients but also the beauty industry where it was received positively when Perfect 10 were finalists in the Professional Beauty 2012 Awards. Dave's professionalism with ever changing requirements, ideas and 'can we just...' requests was a demonstration of extreme patience of saintly proportions!
Denise Wright, Denise Wright Nails
We started our shop in October 2010 and have used Novamedia for all of our marketing including the shop's website, all of the signs in the shop, all our literature and advertising and our online marketing such as the blog and the excellent monthly email marketing campaigns. Their work has been of the highest quality and always on time and, most importantly, highly effective. I would recommend Novamedia to anyone who needs professional marketing and design.
Gary Wright, Director Weald Aquatics
In our experience Novamedia have been tremendous. Responsive, fast, always helpful and polite, with a high quality end product. We’ll definitely be using them again.
Martin Moore, Director Media Standards Trust
Dave works on two projects for me - the second as a direct result of performance on the first. He is always helpful and responsive, provides considered solutions and has the endearing quality (often lacking in web people) of consistently explaining things clearly and in a language that the not-so-techie can immediately understand!
Julia Cook, Managing Director StepBack Healthcare Ltd
We’ve worked with Novamedia for over 10 years, across all of our departments. We’ve always found them to be professional, creative, quick to turn things around and have the ability to interpret briefs straight away. Dave and the team are very friendly and great to work with. We’d happily recommend them to anyone.
Simon Goldsborough, Senior Account Manager Munro & Forster Communications
Our new ventures at Greenline Plants and Earlswood Plants needed web sites which gave a clear message to their two distinctly different markets. Having worked with Novamedia on our Wyevale Nurseries and Wyevale East web sites I was sure they would deliver what we needed. As a result we have two web sites which are well designed and easy to use, saying what we wanted them to say. The admin modules are brilliant! Dave and the guys at Novamedia are very responsive to our requests for changes, amendments and site development. A great partner to work with!
Doug Reade, Wyevale Nurseries, Greenline Plants and Earlswood Plants
We have worked with Novamedia frequently over the past few years, using their services for several clients. They are very responsive and can be relied upon to deliver a brief (often at very short notice!). Dave and the team provide a friendly, value for money service.
Sarah Pearson, Senior Account Director Hanover
MPB Industries Ltd have used Novamedia for at least 4 years and have always found them helpful, technically competent and pleasant to deal with and we would not hesitate to recommend them for any company requiring website generation or control.
Chris Brown, Chairman MPB Industries